FAQ's
We have compiled some frequently asked questions below regarding the PS Property Management portal and the 2024 bill
When is my HOA yearly payment due for 2024 and how much?
HOA bill for the year 2024 was due on 01/01/2024. Please pay the balance due by 01/10/24 to avoid late fees.
Single Family Homes: $625
Townhomes: $587.90
Single Family Homes: $625
Townhomes: $587.90
How do I make HOA payment online?
PS Property Management have setup an online portal (https://owner.psprop.net/Homeowner_v2/OwnerDashboard) for online payments and other requests.
If you need assistance with the portal access or have any questions regarding payments, please reach out to info@psprop.net or call (512) 251-6122
If you need assistance with the portal access or have any questions regarding payments, please reach out to info@psprop.net or call (512) 251-6122
I did not receive HOA invoice in mail
PS Property Management team sent out all the invoices through USPS to all the Homeowners few weeks ago
If you have not received the invoice in the mail, please login into the PS Property Management Portal (https://owner.psprop.net/Homeowner_v2/OwnerDashboard) and navigate to the 'Billing' tab to download the statement with payment coupon
If you have not received the invoice in the mail, please login into the PS Property Management Portal (https://owner.psprop.net/Homeowner_v2/OwnerDashboard) and navigate to the 'Billing' tab to download the statement with payment coupon
I made the payment online however the current balance is not updated
After the payment is made, the current balance on the PS Property Management portal will only update after the payment is cleared (2-3 business days)
Townhome Owners: Why did I receive two invoices from PS Property Management
Two invoices are sent just to the townhomes owner (one for Master and other for Townhomes HOA)
Billing Tab on the portal will have additional details
Billing Tab on the portal will have additional details
How much does it cost to pay online vs Mailing the check
Paying via Credit/Debit Card will incur a fee (~3% around $19), while the e-check payments are free.
Alternatively, Physical checks can be mailed to PO Box 65582, Phoenix, AZ-85082 (Make checks payable to 'Homestead Master Community Inc.'). Please make sure to include the coupon from the invoice that has the account number.
Alternatively, Physical checks can be mailed to PO Box 65582, Phoenix, AZ-85082 (Make checks payable to 'Homestead Master Community Inc.'). Please make sure to include the coupon from the invoice that has the account number.
Who should I contact if I have questions regarding Portal, HOA Requests, Bill Payment etc.
Please reach out to PS Property Management at info@psprop.net or call (512) 251-6122
Why the 'Upcoming Assessments' mentions the due date of 01/01/2025 on the portal
Upcoming assessments section on the PS Management portal is for the next year (2025 assessment) and not for this year.
Because of their system limitation, they cannot remove this section.
Because of their system limitation, they cannot remove this section.
How Do I submit a request or architectural review?
Please login to the PS Property Management Website to submit requests (https://owner.psprop.net/Homeowner_v2/SubmitRequest)